ヘルプセンター

Registration methods are controlled by the current site configuration. If registration is unavailable, contact support for account access.

An account is required to create an order, apply account balance, track payment, and attach the activated service to you.

No. Check the order and financial record first. Payment providers can take time to report a final result. Create a ticket if the status does not update.

An activated service appears under Product Management. Use the category and status filters or search by product name and IP address.

Actions depend on the product type, service status, account permissions, and current availability. A missing action is not necessarily an error.

Include the affected product, a clear description, the expected result, what happened instead, and safe screenshots or error messages. Never include passwords, verification codes, API keys, payment credentials, or other secrets in a ticket.

Open API Management and reset the key immediately. Update every application that used the old key, then review the activity log for requests you do not recognize.